🔒 Privacy Protection

z62's Privacy Policy

This page clearly explains how your personal information is collected, stored, and protected.

Last updated: 29 October 2026

Policy Introduction

This privacy policy explains how we handle the personal information of players who use the z62 platform. We encourage you to read and understand this policy before using our services.

z62 is a platform that takes the privacy of players in Myanmar seriously. We keep your personal information secure and protect it with SSL encryption. We promise never to sell or rent your data to third parties, except as described in this policy.

Data Security

Your data is protected at all times with SSL encryption and modern security technology.

Privacy

Your personal information is used only for the purposes described in this policy.

Your Rights

We support your rights to view, update, and delete your data.

Types of Data We Collect

We collect only the data needed for players to register on the platform, make payments, and use our services. The types of information we collect are as follows—

Personal Information

  • Name (full name)
  • Date of birth (required to verify age 21+)
  • Email address
  • Phone number (for contact and verification)
  • Gender (if applicable)

Financial information

  • Payment methods (KBZPay, Wave Money, AYA Pay)
  • Deposit / withdrawal records
  • Transaction history
  • Payment verification codes

Gaming data

  • Game records and history
  • Bet amounts
  • Game types played
  • Win / loss records
  • Bonus claims and usage

Technical data

  • IP address
  • Browser type and version
  • Device information
  • Website usage statistics
  • Cookies and similar technologies

How we use your data

z62 uses the personal data it collects for six purposes only—

Account management

We use your personal data to create, verify, and maintain your service account. Registration credentials (username, password) are stored in encrypted form only.

Financial processing

We use financial data to process deposits and withdrawals, prevent fraud, and maintain financial records. We handle payments securely through KBZPay, Wave Money, and AYA Pay.

Customer service

Your personal data is used by our support team to resolve your issues as part of our 24/7 Myanmar-language service, via Live Chat and email.

Experience improvement

We analyse gaming data to give players a better experience. This data is used to improve platform design and enhance our services.

Legal compliance

Your data may be used to fulfil our legal obligations and carry out responsible gambling checks, including age verification (21+).

Security monitoring

We continuously monitor technical data to keep player accounts secure and to prevent fraud and unauthorised access.

Cookies and tracking technologies

Our website uses cookies and similar technologies for the following purposes—

Essential cookies

These cookies cannot be disabled because they handle core site functions (login session, payment credentials).

Performance cookies

We collect anonymous data to understand how players use the site. This information lets us continuously improve site performance.

Preference cookies

These remember your language choice, screen settings, and player preferences.

Declining cookies

You can disable all cookies except essential ones from your browser settings. Note that some site features may no longer work as a result.

Third parties and data sharing

z62 will never sell your personal data. However, we may share it in a limited way in the following cases to provide our services—

Payment processors

We share only the financial information needed to process deposits and withdrawals through KBZPay, Wave Money, and AYA Pay. They have their own privacy policies and are not permitted to use the data we provide for any other purpose.

Technology service providers

Companies providing server hosting, software services, and data analytics can access data only for the purpose of the services they provide. These providers have data security agreements in place that align with our policies.

Legal requests

We may share data when required to fulfill legal obligations, comply with court orders, or meet requests from authorities in combating financial fraud. In such cases, we do not share more data than the law requires.

Business Transfer

In the event of a partial or full transfer of z62's business, player data may be accessible to the receiving company. However, that company must handle the data in a way that is consistent with the commitments set out in this policy.

Data Retention Period

We retain your personal information for the periods required by financial laws and responsible gambling policies—

Account Data

Retained for as long as the account is active and for seven years after it is closed. This period is necessary to resolve any legal matters that may arise.

Financial Records

Payment records and deposit/withdrawal data are retained for eight years to meet financial legal requirements.

Communication Records

Records of communication between players and the support team are retained for two years.

Data Deletion

When the retention period ends, we securely delete your data or convert it into anonymized form.

Your Data Rights

Every z62 player has the following rights regarding their personal information—

Right to Access

You can request a copy of the personal information we hold about you. We will respond to this request within 30 days.

Right to Correction

If the data we hold about you contains inaccuracies, you can request a correction. Please contact us through [email protected] for this.

Right to Deletion

Where there is no legal restriction, you can request that your data be deleted. Please note that data required to be retained under financial records and legal requirements may have restrictions on deletion.

Right to Restriction

If you have grounds to object to our data processing, you can request that we restrict it. We will notify you in advance of any limitations that apply while processing is restricted.

Right to Data Portability

You can request that the data we hold about you be provided in a readable format. Contact [email protected] if you wish to exercise this right.

Data Security Measures

z62 uses modern technology and processes to protect your personal information—

SSL Encryption

All data transfers on the site are encrypted using SSL (Secure Sockets Layer) technology, which protects your data from interception.

Secure Data Storage

Player data is stored only on secure servers with restricted access. Regular backups are performed to protect against data loss and server failures.

Access Control

Staff who have access to player data can only view data directly related to the service they provide. All access is logged.

Incident Handling

If a data breach or security issue occurs, we will promptly notify affected players and take full remedial action.

Minor Protection

z62's services are for players aged 21 and above only. We will not allow minors to register or play.

Although a date-of-birth verification system is in place, if we find that a date of birth is not genuine, we will immediately close that account and handle any activity on it in accordance with the law. We take child safety seriously.

If you notice that your child or a family member can access z62, please contact [email protected] immediately. You can also reach us via 24/7 Live Chat.

Policy Changes

We may update this policy due to legal changes, technological advances, or changes to our services. When updates occur—

  • The "Last Updated" date on the site will be revised
  • Registered players will be notified by email for significant changes
  • Players can stay informed of updates by visiting the website
  • Continued use of the site after updates are published will be considered acceptance of those updates
  • If you disagree with any policy changes, you may contact [email protected]

Contact Us

For questions about this privacy policy, data requests, or security concerns, our 24/7 support team is ready to help—

24/7 Live Chat

You can reach our Myanmar-language support team directly. Privacy matters can be handled through Live Chat.

Email Support

For privacy-related requests, correction requests, and policy enquiries, contact [email protected].

Privacy Protection — Questions & Answers

Common privacy-related questions from players and their answers—

z62 stores the personal information you provide when registering (name, date of birth, email, phone number), payment records (deposit/withdrawal records via KBZPay, Wave Money, AYA Pay), game history, and technical data such as IP addresses. All of this data is used only for the purposes described in this policy.

z62 will never sell your data. It may only be shared in limited circumstances — such as sharing a small amount of financial data to process payments (KBZPay, Wave Money, AYA Pay), in cases involving legal requirements, or with server service providers. Data protection agreements are in place with all such parties.

We protect your data using SSL encryption, secure server storage, access controls, and procedures to handle data breaches. Our staff complete data protection training and can only access data relevant to the service they are responsible for.

To update your personal information, contact us via 24/7 Live Chat or email [email protected]. We will process your requested changes within 3 days and send you a confirmation.

You may request deletion of your data, except for data that must be retained by law (such as financial records). Contact [email protected] and we will act as quickly as possible. If any data cannot be deleted, we will explain clearly why.

Except for cookies that are strictly required to log in to our site, you can disable other cookies in your browser settings (Settings → Privacy → Cookies). You can manage this in any browser — Chrome, Firefox, Edge, or Safari. Please note that with cookies disabled, the site will not remember your preferences and you may need to log in again more frequently.

Account data is kept for as long as your account is active and for seven years after it is closed. Financial records are kept for eight years. Communication records are kept for two years. After these periods, data is securely deleted.